Terms & Conditions

Please read our terms and conditions

Thank you for choosing Emmo.ai. By using our services, you agree to the following terms and conditions. Please read them carefully. If you have any questions or concerns about these terms, please contact us at support@emmo.ai.

Services Offered

  • Free Service: Our free service includes basic analysis of health documents like blood tests and lab results.
  • Paid Service: Our paid service offers advanced analysis, detailed reports, and additional features to help you manage your health.

Use of Service

  • Eligibility: You must be at least 18 years old to use our services.
  • Account Security: You are responsible for maintaining the confidentiality of your account and for restricting access to your computer.

Privacy

  • Data Handling: We respect your privacy. Please refer to our Privacy Policy for details on how we handle your information.
  • Consent for Sharing: Your documents are never shared with third parties unless you explicitly consent, such as when you ask us to send them to your doctor.

Payment and Subscriptions

  • Paid Services: If you choose a paid service, you agree to the pricing and payment terms. Fees may be subject to taxes. You may request a refund for any reason, or no reason, within 30 days.
  • Subscription Cancellation: You can cancel your subscription at any time. Cancellation will take effect at the end of the current billing cycle.

User Responsibilities

  • Accurate Information: You agree to provide accurate and up-to-date information.
  • Prohibited Use: You agree not to use the service for any unlawful or prohibited activities.

Termination

  • Account Deletion: You can delete your account at any time. Upon deletion, all your records will be permanently removed from our system.
  • Service Termination: We reserve the right to terminate or suspend your account if you violate these terms.

Disclaimers

  • No Medical Advice: Emmo.ai provides analysis based on your health documents but does not offer medical advice. Always consult with a healthcare professional for medical advice and treatment.

Liability

  • Limitation of Liability: Emmo.ai is not liable for any indirect, incidental, or consequential damages arising from the use of our services.
  • Indemnification: You agree to indemnify and hold Emmo.ai harmless from any claims arising from your use of our services.

Changes

We may update this policy occasionally. We'll notify you of any significant changes.